“In the first year, barely anyone will come. In the second, you’ll start seeing a trickle of curious customers. But it’s the third year that decides whether you make it or not.”—My dad :)
The two archetypes of business
Selling time for money (linear growth)
- Agencies
You package your expertise and deliver outcomes for clients — branding, websites, marketing, whatever your skill allows.
Why it works:
If you’re good, you can land high-paying clients fast, and the first few wins give you cash flow and credibility.Where it stalls:
Your income depends on constant client acquisition. Scaling means hiring, managing, and dealing with churn — which is its own full-time job.Best for:
Founders who want quick wins and can leverage client projects to fund long-term bets.- Consulting
You don’t sell outputs — you sell knowledge. You help businesses avoid mistakes, optimize, and grow faster.
Why it works:
High hourly rates if you’ve built authority in your field. Companies will pay well to shortcut years of trial and error.Where it stalls:
Authority is hard to fake. Without a track record, it’s difficult to land meaningful clients early on.Best for:
Builders with deep, specialized expertise and a network they can tap into.- Coaching / Mentorship
A lighter-weight form of consulting — usually aimed at students, beginners, or early-stage founders.
Selling time is great for survival and credibility. It gives you case studies, testimonials, and early revenue. But here’s the trade-off: as long as your income depends on showing up, you’re not building compounding leverage.
Why it works:
Lower barrier to entry. You don’t need Fortune 500 logos to start; you just need to help people one step behind you.Where it stalls:
Lower price points make it hard to scale meaningfully unless you productize (courses, workshops, group coaching).Best for:
Creators who want to build authority and relationships while slowly stacking leverage.Selling intellectual property (leveraged growth)
- Ecommerce
You sell physical goods — your own or sourced — and scale through volume.
Why it works:
Humans love owning things. Physical products still convert better than digital ones in many industries.Where it stalls:
Logistics. Inventory, fulfillment, returns, refunds, customer support — every layer adds friction.Pro tip:
Third-party tools like Shopify and print-on-demand made starting easier, but that ease also saturated the market. Differentiation is the real challenge.- Digital Products
Templates, courses, plugins, toolkits. Package your knowledge and sell it infinitely.
Why it works:
Near-zero marginal cost per customer. Global reach. Extremely high margins.Where it stalls:
The low barrier to entry means fierce competition. Quality alone rarely stands out without visibility and distribution.Best for:
Indie makers building in public, growing niche authority, and stacking small wins over time.- SaaS
The “holy grail” for most indie founders: recurring revenue, infinite scale, and asymmetric upside.
Why it works:
Software compounds — one codebase can serve thousands, even millions, without more work per user.Where it stalls:
Distribution. You can build a brilliant app that solves a real problem and still fail if nobody knows you exist. Getting the first 100 paying customers is brutal.Best for:
Founders willing to play a long game and invest heavily upfront.- Media
You monetize attention directly through sponsorships, ads, and partnerships.
Why it works:
Highest profit margins of any model — zero product, infinite scale.Where it stalls:
Requires massive reach. Hundreds of thousands of engaged followers before revenue becomes meaningful.Best for:
Founders already building authority and publishing content consistently.- Communities
Instead of chasing scale, you go deep. A small, engaged group of 100 people can sustain a business if the value is high enough.
Why it works:
Relationships are moats. People stick around for belonging more than features.Where it stalls:
Monetizing trust is delicate. Push too hard and people leave; move too slowly and the community stagnates.Best for:
Builders who care about depth, feedback, and collaboration over pure volume.The hybrid play
- Sell your time first to survive, build credibility, and gather insights.
- Use that runway to build intellectual property.
- Slowly shift toward leveraged products as traction compounds.
- Slowly invest in multiple sources to stack leverage and surface area.
Why most products fail
- 80% of products never get ten unique sign-ups.
- 95% never land a single paying customer.
- 98% shut down within the first year.
It’s tempting to think these products fail because the founders aren’t technical enough, don’t ship fast enough, or don’t “hustle” hard enough. But that’s not the real reason. Most products fail because they’re built on assumptions — not just about what to build, but about how people will understand it. Here’s the pattern I see everywhere: You have an idea. You’re convinced it’ll change the game. You disappear into a bunker, building for months, polishing every detail. You launch, expecting an avalanche of attention. And then — nothing. Silence feels like rejection. But it isn’t. It just means nobody knows why they should care. That was us with our first product, Once UI for Figma. It was beautiful — compact, customizable, genuinely different from anything else on the market. I thought quality would speak for itself. I thought people would just “get it”. But the offer was too good to be obvious. The whole idea behind Once UI for Figma was simple: invest a little upfront, save 1,000 hours later. By spending time learning a system, you could scale, customize, and manage massive Figma libraries effortlessly. But I never taught that. I never showed why the initial friction existed, or why it was worth pushing through. Instead, I assumed people understood Figma as deeply as I did. I built for power users, then expected mass adoption. It wasn’t the wrong product. It was the wrong communication:
- I didn’t share my thinking.
- I didn’t educate the audience.
- I didn’t build the trust needed for people to believe the payoff was real.
“It’s not enough to build something great.”You have to make people care.—Lorant
Surface area: the missing multiplier
- Your products
- Your website
- Your writing
- Your open-source repos
- Your community
- Your social presence
The model was failing quietly, so I did what most founders do in this situation:I kept adding more features that I never documented or explained. I kept tweaking the landing page as if conversion was the biggest issue.
- We had very little organic reach: optimizing conversion without visibility is a waste of time.
- We had average employment background: no reference, no network, no trust.
- We priced the product on how we perceived its value, not based on traction. An overpriced offer made things even worse.
- Every layer designed to work with the same logic.
- Every decision optimized for low friction.
Momentum: the compounding effect
- We shipped small tools openly.
- We wrote about design systems.
- We invited people into our process before we had anything to sell.
- We gave away free templates like Magic Portfolio to show the experience rather than describe it.
Distribution: the technical leverage
- Authentication and payment systems
- Documentation that makes it easy to start
- Automations that onboard new users smoothly
- Emails and reminders that bring them back when they drift away
- Analytics loops that tell you what’s working and what isn’t
The results are delayed.You’ll spend three days automating a two-sentence follow-up email and see nothing change tomorrow. But a year later, that same system might be responsible for hundreds of customers and reduced churn.
- We provide the code through git repositories.
- We control onboarding, pricing, and account management.
- We know our customers directly instead of renting them from a platform.
- We can build exactly what we need without waiting for third-party roadmaps.
What actually makes products stick
- Intellectual property: the thing you’ve created.
- Surface area: the ecosystem of touchpoints around it.
- Momentum: the people who amplify, validate, and sustain it.
- Distribution: the systems that carry it to the right people.
The takeaway
Your next steps
Build IP early
Start small. Ship something opinionated — a component, template, or tool.Expand surface area
Share demos, code snippets, wins, lessons. Create content: documentation, blog, social media.Offer a deal
One that sounds crazy. Underprice your offer until you have surface area and trust.Create momentum loops
Invite people to your process before you're ready to sell. Build a community around the problem, not just the product. Put your community in the spotlight.Build momentum deliberately
Start with Gumroad or LemonSqueezy to validate demand. Migrate to your own stack as demand grows and own your distribution system.Play the long game
Measure progress in touchpoints, not MRR. Focus on compounding: every post, repo, and interaction stacks.Design Engineers WeeklyLearn about design, development and business